PRIVACY POLICY
Effective Date: 23/08/2024
ML Skills Academy (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws. By using our website or services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect and process different types of personal data, including:
Personal Data: When you register for a course, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing information, and any other information you choose to provide.
Usage Data: We automatically collect information about how our website is accessed and used. This may include your IP address, browser type, operating system, the pages you visit, and the time spent on those pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.
2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfill our contractual obligations to you, such as processing your course enrollment and providing you with our services.
Consent: When you have given your explicit consent, for example, by subscribing to our newsletter. You can withdraw your consent at any time.
Legitimate Interests: To improve our services, ensure the security of our website, and communicate with you about our offerings. We balance our legitimate interests against your privacy rights.
Legal Compliance: To comply with legal obligations, such as maintaining accurate records for tax and accounting purposes.
3. How We Use Your Information
We use the personal data we collect for the following purposes:
Service Provision: To manage your account, process your course enrollment, provide customer support, and deliver the services you request.
Communication: To send you updates about our courses, special offers, newsletters, and other information related to our services that may interest you. You have the right to opt-out of these communications at any time.
Analytics and Improvement: To analyze website usage, monitor performance, and improve our website’s functionality, content, and user experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
Service Providers: Third-party companies or individuals that perform services on our behalf, such as payment processing, data analysis, and email delivery. These service providers are contractually obligated to protect your data and only use it in accordance with our instructions.
Legal Obligations: If required by law, or if we believe such action is necessary to comply with legal obligations, protect the rights or safety of ML Skills Academy, or investigate potential violations, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the data and the legal requirements.
6. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another controller.
Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements. This may include using Standard Contractual Clauses approved by the European Commission or ensuring that the transfer is to a country deemed to provide an adequate level of data protection.
8. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We recommend that you review the Privacy Policy of every site you visit, as we are not responsible for the privacy practices of those websites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy, your data protection rights, or how we handle your personal data, please contact us at:
ML Skills Academy Limited
Company Registered in Ireland No:767583
E-mail: [email protected]